SYHARVEST Aluminium Co., Ltd. ("SYHARVEST", "we", "us", or "our") operates the website www.syharvest.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit an inquiry, or subscribe to our updates.
1. Information We Collect
When you submit an inquiry, request a quote, or subscribe, we may collect the following:
- Contact details — your name, email address, phone number, company name, and country.
- Message content — any information you provide in your inquiry or message.
- Technical data — IP address, browser type, device information, and pages visited (collected automatically via analytics).
2. How We Use Your Information
We use your personal information to:
- Respond to your inquiries and provide quotations.
- Follow up on your business needs and project requirements.
- Send you information you have requested (such as our newsletter).
- Improve our website, products, and services.
3. Legal Basis for Processing
We process your personal information on the following legal bases:
- Your consent — when you voluntarily submit your information to us.
- Performance of a contract — to respond to your inquiry and take steps before entering a contract.
- Legitimate business interests — to respond to business inquiries and improve our services.
4. How We Share Your Information
We do not sell your personal information. We may share it only with:
- Our internal sales and service team, to handle your inquiry.
- Service providers (such as email and analytics providers) who process data on our behalf under confidentiality obligations.
- Authorities, where required by applicable law.
5. Data Retention
We retain your personal information only for as long as necessary to respond to your inquiry and to maintain legitimate business records, after which it is securely deleted or anonymized.
6. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Object to or restrict certain processing.
To exercise any of these rights, contact us using the details below.
7. Cookies & Analytics
We use Google Analytics to understand how visitors use our website. This may involve cookies that collect technical data. You can disable cookies through your browser settings.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
SYHARVEST Aluminium Co., Ltd.
Email: eddietan@syharvest.com
Website: www.syharvest.com
Last updated: September 2026